Shipping and Returns
Shipping Policy
1. Processing Time
Orders are processed within 2-7 business days. You will receive a notification when your order has been shipped. Please note that processing times may be longer during holidays or high-volume periods.
2. Shipping Rates & Delivery
Shipping rates vary based on location, shipping method, and the weight of your order. Shipping options will be calculated at checkout.
Estimated Delivery Times:
3. International Shipping
We offer international shipping to most countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
Returns & Exchanges Policy
1. Return Eligibility
We accept returns or exchanges for defective or damaged products. To be eligible, please ensure the following:
The following items are not eligible for return:
To initiate a return, please contact us at [Your Email Address] with your order number and a description of the issue. We will provide you with instructions on how to return your item.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 5-10 business days.
5. Exchanges
If you need to exchange an item for the same product due to a defect, please contact us. We will guide you through the exchange process.
6. Shipping Costs for Returns
You will be responsible for paying your own shipping costs for returning your item, unless the return is due to our error (e.g., you received a defective or incorrect item). Shipping costs are non-refundable.
1. Processing Time
Orders are processed within 2-7 business days. You will receive a notification when your order has been shipped. Please note that processing times may be longer during holidays or high-volume periods.
2. Shipping Rates & Delivery
Shipping rates vary based on location, shipping method, and the weight of your order. Shipping options will be calculated at checkout.
Estimated Delivery Times:
- Domestic: 3-8 business days after processing.
- International: 10-20 business days, depending on the destination.
3. International Shipping
We offer international shipping to most countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
Returns & Exchanges Policy
1. Return Eligibility
We accept returns or exchanges for defective or damaged products. To be eligible, please ensure the following:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must notify us of any issues within 30 days of receiving the item.
The following items are not eligible for return:
- Custom or personalized items made to order.
- Sale items or gift cards.
To initiate a return, please contact us at [Your Email Address] with your order number and a description of the issue. We will provide you with instructions on how to return your item.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 5-10 business days.
5. Exchanges
If you need to exchange an item for the same product due to a defect, please contact us. We will guide you through the exchange process.
6. Shipping Costs for Returns
You will be responsible for paying your own shipping costs for returning your item, unless the return is due to our error (e.g., you received a defective or incorrect item). Shipping costs are non-refundable.
