FAQ
1. Where are your products made and fulfilled?
We partner with Printful to fulfill many of our orders. Printful is an on-demand production company with fulfillment centers worldwide, ensuring fast delivery to various regions. Your order is made specifically for you, reducing excess production and waste.
2. How does Printful's on-demand production work?
On-demand production means that products are only made when you place an order. This allows us to minimize waste and avoid overproduction, aligning with our sustainability goals. Once you place your order, Printful begins production and ships the item directly to you.
3. What materials are used in your products?
Many of our products are made from organic or eco-friendly materials, including some sourced through Printful’s catalog. We carefully choose products that align with our values of sustainability and quality.
4. How long will it take to receive my order?
Since our products are made to order, the processing time typically takes 2-7 business days. Once fulfilled, shipping times vary depending on your location. Standard shipping usually takes 3-8 business days for domestic orders.
5. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. You can use this to track the progress of your shipment.
6. Do you ship internationally?
Yes, we offer international shipping. Printful’s global network of fulfillment centers ensures that your order is shipped from the location closest to you, minimizing delivery times and carbon footprint.
7. What is your return/exchange policy?
Since our products are custom-made for you, we do not accept returns for buyer's remorse. However, if there is an issue with the quality of the product or a manufacturing defect, please contact us within 30 days of receiving your order, and we will provide a solution, including replacements or refunds as needed.
8. How do you ensure the quality of the products?
We work closely with Printful to ensure that the products meet our quality standards. Each item is carefully inspected before it’s shipped to ensure it matches your order and expectations.
9. How do I contact customer service?
If you have any issues or questions regarding your order, feel free to contact us, and we’ll be happy to assist you.
We partner with Printful to fulfill many of our orders. Printful is an on-demand production company with fulfillment centers worldwide, ensuring fast delivery to various regions. Your order is made specifically for you, reducing excess production and waste.
2. How does Printful's on-demand production work?
On-demand production means that products are only made when you place an order. This allows us to minimize waste and avoid overproduction, aligning with our sustainability goals. Once you place your order, Printful begins production and ships the item directly to you.
3. What materials are used in your products?
Many of our products are made from organic or eco-friendly materials, including some sourced through Printful’s catalog. We carefully choose products that align with our values of sustainability and quality.
4. How long will it take to receive my order?
Since our products are made to order, the processing time typically takes 2-7 business days. Once fulfilled, shipping times vary depending on your location. Standard shipping usually takes 3-8 business days for domestic orders.
5. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. You can use this to track the progress of your shipment.
6. Do you ship internationally?
Yes, we offer international shipping. Printful’s global network of fulfillment centers ensures that your order is shipped from the location closest to you, minimizing delivery times and carbon footprint.
7. What is your return/exchange policy?
Since our products are custom-made for you, we do not accept returns for buyer's remorse. However, if there is an issue with the quality of the product or a manufacturing defect, please contact us within 30 days of receiving your order, and we will provide a solution, including replacements or refunds as needed.
8. How do you ensure the quality of the products?
We work closely with Printful to ensure that the products meet our quality standards. Each item is carefully inspected before it’s shipped to ensure it matches your order and expectations.
9. How do I contact customer service?
If you have any issues or questions regarding your order, feel free to contact us, and we’ll be happy to assist you.
